Thanks for shopping at Cottontail & Whiskers. If you are not entirely satisfied with your purchase, we’re here to help.

We will accept a return up to 30 calendar days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Digital purchases with errors will be rectified and updated.


Before purchasing, please be aware that by their nature, digital download purchases are non returnable. For this reason, they are non refundable.

Once we receive your item, we will inspect it and notify you that it has been received. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You are responsible for shipping costs when returning your item. Shipping costs are non refundable.

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